User rights and permissions

What user roles does DIKSHA support?

On DIKSHA, there are ten types of users:

Sr No User Definition DIKSHA Context
1 Course Mentor A Course Mentor guides and instructs learners on how to undertake a course On DIKSHA, a course mentor creates batches of users to to enrol for and take a course. Mentors also ensure completion of a course within a stipulated time
2 Content Reviewer A Content Reviewer assesses created courses or content within prescribed guidelines DIKSHA has defined review guidelines. Reviewers assess content based on these guidelines. Reviewers have the right to reject or publish content based on these guidelines
3 Teacher Badge Issuer A user with rights to issue badges to teachers On DIKSHA, a Teacher Badge Issuer is responsible for assigning badges to teachers based on the discretion of the concerned organization
4 Book Creator An individual who creates and compiles books On DIKSHA, registered users become book creators when book creation rights are assigned to them
5 Book Reviewer A person who assesses books within prescribed guidelines On DIKSHA, a book reviewer has the right to reject or publish the content based on these guidelines
6 Official Textbook Badge Issuer A registered user who assigns the badge, Official, to books DIKSHA does not have the Official Textbook Badge Issuer role by default. The Organization administrator creates the role using the Create Issuer API. Badges and their corresponding issuer roles are created based on organization requirements
7 Public User A Public User is any user who is registered with their credential on DIKSHA On DIKSHA, They have permissions to view and use content, and manage their own profile. For example: a learner or an instructor
8 Announcement Sender A person who send announcements to various registered users on the portal On DIKSHA, every organization can have one or more announcement sender who are responsible for sending important dates, announcements etc. to all the registered users of that organization
9 Flag Reviewer A person who assesses flagged content On DIKSHA, any user can flag a content, if the content is inappropriate. The flag reviewer reviews the content and rejects if the content is inappropriate according to DIKSHA review guidelines. The flag is removed if the content fits the guidelines
10 Content Creator A registered user with permissions to create content On DIKSHA, they can curate content such as Collection, Lesson Plan, Course, and Resources

The workflows for all user roles can be configured.

How do you get content creation rights on DIKSHA?

DIKSHA has set protocols for user roles and functionalities. The user base follows a certain hierarchy, where the administrators provide rights and permissions to other users, based on need, to accomplish their tasks across the platform.

Strategically, every state should have designated system administrators, who create and assign rights to organizational administrators, who in turn create and assign content creator, reviewer or general user permissions.

Content creators use the in-built content authoring tool to create new lessons, courses, etc. on the portal.

The process to get content creation rights is depicted in the following conceptual diagram:

What are the different user role matrices supported on DIKSHA?

User Role Content Creation Review, Reject, Publish Upload Content Other Role Specific Responsibilites
Course Mentor No No No ✔️
 a) Create, edit, and delete batches
 b) Add mentors and participants
Content Reviewer No ✔️ ✔️ No
Teacher Badge Issuer No No No ✔️ Organization administrators create badges and assign users to issue this badge to teachers. A user with teacher badge issuer rights issues these created badges to eligible teachers
Book Creator ✔️ (Only Books) No No No
Book Reviewer No ✔️ (Only Books) No No
Public No No No ✔️ A public user can only view and consume content. A public user cannot create, curate, review , upload or publish content
Announcement Sender No No No ✔️ An announcement sender creates and send announcements based on organizational requirements
Content Creator ✔️ (Collection, Course, Study Material, Lesson Plan) No No No
Flag Reviewer No ✔️ (Only flagged content) No No

Does the User Interface vary for different users on DIKSHA?

The user interface appears slightly different for each user role. Based on role permissions, some functionality or user interface elements will not be visible or may have restricted access. The following table indicates the role - UI visibility matrixs certain elements on the portal may not be available.

User Role Profile Workspace To Do (Home Page) Courses Library
Content Creator, Content Reviewer, Flag Reviewer & Course Mentor ✔️ ✔️ ✔️ ✔️ ✔️
Book Creator & Book Reviewer ✔️ ✔️ ✔️ ✔️ ✔️
Teacher Badge Issuer ✔️ No ✔️ ✔️ ✔️
Announcement Sender ✔️ No No No No
Public ✔️ No ✔️ ✔️ ✔️

Note: Dashboards are unique for each usertype.

What is the difference between the User ID of an administrator and a general user?

User IDs of administrators are not different from any other user. However, the permissions provided to administrators differ from other users.

What data does a content provider see?

While creating content, content providers see:

  • Content creation trend over time (by status - draft, review, published)
  • Single statistics for number of authors
  • Number of reviewers
  • Total content pieces created (by status - draft, review, published)

While viewing content, content providers see:

  • Consumption trend over time
  • Single statistics for number of organization members
  • Total user visits
  • Total time for content views
  • Total number of content pieces viewed
  • Average time spent per user per visit